Supervisor - Dispatch & ECC

Position Information:

Job Title: Supervisor - Dispatch & ECC

LOCATION: Vestal, NY

Salary Range: $114,300 - $142,900

Work Type: On Site - Office

JOB SUMMARY:

Directs and supervises employees responsible for training of Transmission and Distribution Operators of the Company's Electric Control Center and Gas Emergency Control Center, which may include the dispatch of field operations crews in response to customer trouble and emergency calls.

MAJOR ROLES AND RESPONSIBILITIES:

• Developing overall electric ECC training strategy, including both transmission and distribution training:
  • Ensure all ECC training compliance requirements are met per regulatory requirements.
  • Oversight of all Initial Operator Training Programs for new hire Qualification
  • Oversight of Continuing Education Programs for ongoing professional development of Qualified personnel
  • Support Centralized Operations project – specifically training of new Distribution Operators.
• Planning and execution of all ECC training activities.
• Line management responsibility for ECC technical trainers.
• Management of ECC training contractors.
• Support local ECC teams on technical/compliance-related issues - provide technical guidance and expertise to employees engaged in the operation of the electric system
• Provide direction and assistance to operations staff during electric system emergencies.
• Coordinate with operations management to Identify and implement opportunities to improve operational processes and procedures.
• Represent the company on interdepartmental/regulatory committees and perform other duties as required.

JOB REQUIREMENTS:

Education & Experience Required:

Bachelor’s Degree with a minimum of 4 years relevant experience preferred; OR

Associate’s Degree with a minimum of 7 years relevant experience required.

Knowledge of the characteristics and operation of both gas and electric systems.

Knowledge of customer service procedures is desirable.

Certifications:

NERC Certification as appropriate.

Skills/Abilities:

Results oriented and proactive.

Strong analytical, leadership, interpersonal and communication skills.

Able to make operational decisions under pressure.

Able to take on special projects.

Demonstrated administrative and decision-making abilities.

#LI-Onsite; #LI-CH1

Company:

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Renewables

Job Posting End Date: