Sr. Service Coordinator

Description

Sr. Service Coordinator

e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications. The Company offers its own proprietary LFP battery solution, comprehensive EPC services, and innovative solutions aimed at improving grid operations, integrating clean energy, and contributing to a sustainable future. e-STORAGE has successfully implemented over 3.3 GWh DC of battery energy storage solutions in various locations, including the United States, Canada, the United Kingdom, and China. This significant accomplishment solidifies e-STORAGE's position as a key player in the global energy storage integration industry. Currently, the Company operates two fully automated, state-of-the-art manufacturing facilities with an annual production capacity of approaching 20 GWh. e-STORAGE is fully equipped to continue providing high-quality, scalable energy storage solutions and contribute to the widespread adoption of clean energy.

For additional information about e-STORAGE, visit www.csestorage.com

Canadian Solar was founded in 2001 in Canada and has been listed on NASDAQ since 2006. It is now one of the world's largest solar technology and renewable energy companies. Canadian Solar is a leading manufacturer of solar photovoltaic modules, provider of solar energy and battery storage solutions, and developer of utility-scale solar power and battery storage projects with a geographically diversified pipeline in various stages of development. Over the past 22 years, Canadian Solar has successfully delivered over 102 GW of premium-quality, solar photovoltaic modules to customers across the world. Likewise, since entering the project development business in 2010, Canadian Solar has developed, built, and connected over 9 GWp of solar power projects and over 3 GWh of battery storage projects across the world. Currently, the Company has approximately 700 MWp of solar power projects in operation, 8 GWp of projects under construction or in backlog (late-stage), and an additional 17 GWp of projects in advanced and early-stage pipeline. In addition, the Company has a total battery storage project development pipeline of 52 GWh, including approximately 2 GWh under construction or in backlog, and an additional 50 GWh at advanced and early-stage development. Canadian Solar is one of the most bankable companies in the solar and renewable energy industry.

For additional information about Canadian Solar, visit www.canadiansolar.com

Position Title: Sr. Service Coordinator

Department: Operations

Entity:CS e-STORAGE

Reports To: Senior Service Manager

Location:US

Position Summary:

The Sr. Service Coordinator assists with preparing and coordinating the development and implementation of energy storage projects and the associated service team supporting requirements. This role involves establishing and maintaining project management and procurement processes, including Risk Assessment and Method Statement (RAMS) creation and tracking, health and safety regulations/qualifications tracker, calibration register, logistics interface, spare parts register/tracker, work orders, and purchase orders. Additionally, the coordinator will assist with invoicing.

Knowledge of energy storage systems, project management processes, construction management processes, CMMS (Computerized Maintenance Management Systems), and battery system applications is highly desirable. Experience with project execution processes is essential.

Responsibilities:

• Develop integrated schedules and establish baseline schedules/logistics with the Service Team for various BESS projects, covering stages such as Procurement, Commissioning, Operations, and Maintenance.
• Design, create, and maintain detailed trackers, ensuring accuracy and data integrity.
• Perform advanced Excel data analysis tasks using complex functions and formulas, PivotTables, macros, and conditional formatting to create comprehensive reports.
• Develop, maintain, and audit trackers for parts, site tools, and technician tools.
• Onboard new technicians, contractors, and vendors.
• Collaborate with service team management, legal, and contract companies to draft and submit MSAs, CRFs, and Work Orders, driving them through the approval process.
• Review and process invoices from vendors and contractors, tracking them in budget format to ensure cost objectives are met.
• Identify critical paths to complete tasks and manage them until completion (self-starter, autonomous).
• Oversee Time Management for Field Services, including labor allocation, timecard tracking, field assignments, and fleet scheduling (for service techs, contractors, etc.).
• Manage Vendor Relations: cost estimates, reporting, project allocation, and trackers.
• Review and verify documents for completeness, format, and compliance.
• Collect and submit necessary documents for purchase requests and collaborate with Procurement to finalize purchase orders.
• Track ordering processes and receipt of goods in the field.
• When requested, work with various departments to obtain reports, consolidate data, and validate project spend.
• Build strong relationships with corporate support functions, including Legal, Procurement, Project Management, Human Resources, and Payroll, to ensure compliance with regulatory requirements.
• Adhere to all health and safety regulations and procedures.
• Perform additional duties and projects as assigned.

Qualifications and Experience:

• Bachelor’s degree or diploma in a related technical discipline from a recognized university or college.
• Minimum of 2+ years of relevant experience or an equivalent combination of education and experience.
• Must have experience in the renewables sector or a service background.
• Strong interpersonal and communication skills (oral, written, and visual).
• Excellent organizational and time management skills, with the ability to manage tight deadlines.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint. Advanced Excel skills are required.
• Expert experience with scheduling in MS Project (P6 experience would be an asset).
• High level of accuracy and attention to detail.
• Ability to build and maintain effective working relationships internally and externally.
• Demonstrated independent thinking, initiative, and creativity.
• Ability to function effectively both independently and within a team.
• Professional appearance and conduct.
• Ability to work flexible hours, including evenings and weekends as required.
• Valid driver’s license, valid insurance, and access to a reliable vehicle.
• Some travel to project sites may be required.

Compensation & Benefits

Canadian Solar offers a competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement. Our generous benefits package includes a Retirement Plan, medical/dental/life/disability program, vacation, and sick days. 

Canadian Solar Inc. is an Equal Opportunity Employer (EOE).  Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.