Sales Coach | Onsite
ClearSource
Full-time
On-site
Pasig City
Solar
Are you passionate about delivering top-notch customer service, driving sales performance, and coaching others to succeed?
We’re looking for a Sales Coach who thrives in a fast-paced, high-performing environment and is committed to excellence at every touchpoint.
In this role, you will serve as a company ambassador, providing exceptional sales support and customer service through effective communication and problem-solving. You’ll take ownership of customer concerns with urgency and empathy while ensuring accuracy in all documentation and processes. As a team leader and mentor, you'll coach agents, conduct performance evaluations, and lead training sessions to foster a positive, confident sales mindset. If you're highly organized, adaptable, and driven by results, this opportunity is for you.
What you will do as a Sales Coach
What We're Looking For
ClearSource offers a competitive salary as well as opportunities for career growth and professional development. We have an inclusive culture that values diversity and the contributions our employees make to the organization’s success.
We also offer:
At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do:
Office Address
10th floor of Tower 1 Rockwell Business Center, Ortigas Ave., Pasig City
We’re looking for a Sales Coach who thrives in a fast-paced, high-performing environment and is committed to excellence at every touchpoint.
In this role, you will serve as a company ambassador, providing exceptional sales support and customer service through effective communication and problem-solving. You’ll take ownership of customer concerns with urgency and empathy while ensuring accuracy in all documentation and processes. As a team leader and mentor, you'll coach agents, conduct performance evaluations, and lead training sessions to foster a positive, confident sales mindset. If you're highly organized, adaptable, and driven by results, this opportunity is for you.
What you will do as a Sales Coach
- Act as a company ambassador by delivering exceptional sales service and support with professionalism, empathy, and strong verbal and written communication.
- Troubleshoot and resolve customer issues by offering timely solutions, gathering sensitive information, and providing detailed product knowledge.
- Maintain and process accurate records and documentation with high attention to detail.
- Prioritize and complete daily tasks across multiple projects or teams within pre-established timelines and with minimal supervision.
- Meet or exceed performance metrics, goals, and deadlines in a fast-paced, high-performing, and team-oriented environment.
- Provide backup support to other teams as necessary.
- Take the initiative to consistently upgrade product knowledge and stay informed on updates.
- Build and maintain positive relationships with customers, coworkers, and leadership to ensure clear communication and collaboration.
- Identify and recommend improvements to management regarding service, product, procedures, or packaging to enhance operational performance.
- Report training needs or system discrepancies promptly to supervisors.
- Adhere to regular attendance, punctuality, and a reliable work schedule, including lunch and break times.
- Coach agents daily by providing performance feedback based on client input or call monitoring.
- Conduct side-by-side sessions and real-time monitoring to assess and improve customer service interactions.
- Evaluate sales performance, techniques, and behaviors of agents and provide targeted feedback.
- Deliver individual and group training sessions to strengthen sales skills and product knowledge.
- Provide continuous coaching using real-time feedback, role-plays, and skill-building techniques.
- Establish performance goals, monitor progress, and provide follow-up to ensure success.
- Collaborate with Operations and Training teams to align coaching strategies and support programs.
- Promote a confident, positive sales mindset within the team.
What We're Looking For
- Must have completed at least some college-level education.
- Possess 2–3 years of experience in a sales leadership or coaching role, or a related field.
- Proven background in outbound sales, with a strong emphasis on hard selling techniques.
- Demonstrates excellent verbal and written communication skills.
- Proficient in Microsoft Office programs (e.g., Word, Excel, PowerPoint, Outlook).
- Willing to work onsite at the designated location.
- Flexible with work hours, including graveyard shifts and split rest days as required.
ClearSource offers a competitive salary as well as opportunities for career growth and professional development. We have an inclusive culture that values diversity and the contributions our employees make to the organization’s success.
We also offer:
- Competitive salary – Get paid for doing what you love!
- Medical and dental insurance (with free dependent coverage!).
- Group life insurance for peace of mind.
- Paid time off (PTO) – Because work-life balance matters.
- Outstanding career growth opportunities – Learn, advance, and develop your career.
- A fun, innovative, and energetic team culture – Be part of a company that values its employees
- Skills and leadership development to help you reach your full potential.
- Free meal for onsite employees
At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do:
- Customer First – We are obsessed with delivering an exceptional customer experience.
- Personal Accountability – We do the right thing and own our actions.
- Humble Courage – We embrace feedback, seek growth, and push ourselves to improve.
- Hungry – We bring passion, energy, and drive to everything we do.
- Happy & Healthy – We believe in balance, well-being, and a positive workplace.
Office Address
10th floor of Tower 1 Rockwell Business Center, Ortigas Ave., Pasig City