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Healthcare Account Representative

ClearSource
Full-time
On-site
Pasig
$1,100 - $1,100 USD monthly
Solar
Why ClearSource?
ClearSource is passionate about our Core Values!
  • Customer First – We share an intense passion for creating an exceptional customer experience.
  • Personal Accountability – Commit to do the right thing and do it.
  • Humble Courage – Be brave enough to seek, deliver, and accept feedback.
  • Hungry – Do your best every day to make great things happen.
  • Happy & Healthy – Choose well, live well.

Do these values resonate with you?
Do you strive to provide an exceptional, authentic customer experience every day?

ClearSource is looking for an exceptional Healthcare Account Representative to work with our customer service champions. If you are passionate with an extraordinary customer service mindset and want to join a company with a fantastic work culture, then this opportunity is for you!

Enjoy these outstanding perks and benefits:
  • Competitive salary
  • Paid time off (PTO)
  • Outstanding career growth
  • Passionate, energetic & innovative work culture
  • Friendly, team-driven environment
  • Skills and leadership development
  • 15 days of Vacation Leave per year
  • Private Medical Insurance

What you will do as a Healthcare Account Representative
  • Care for customers in accordance with ClearSource standards of quality
  • Attend to all the members’ and providers’ concerns in a timely manner
  • Formulate and ask relevant and important questions
  • Document transactions and customer interactions using the approved tools
  • Follow set processes, protocols, company rules, and team house rules
  • Collaborate with other CSRs, other departments, or clients to find appropriate solutions
  • Complete all compliance trainings on time
  • Work all assigned shifts and follow scheduled lunches and breaks
  • Live and teach the ClearSource Core Values (Customer First, Personal Accountability, Humble Courage, Hungry, Happy, and Healthy)

What ClearSource Needs from You
  • At least College Level.
  • Must have 1-year experience in Healthcare - Customer Service in a call center setting.
  • Excellent communication skills.