Electric Vehicle Service Technician
In-Charge Energy
Full-time
On-site
Detroit Michigan United States
Transportation
Company Description
In-Charge Energy is an energy solutions company that is accelerating electrification of transportation by providing a comprehensive, scalable electric fleet charging infrastructure solution. We tailor our systems to private and public commercial fleets, electric vehicle OEMs, ride-share operators, municipalities, and commercial facilities owners. The founding team is the most experienced team in EV charging, with executive leadership from Tesla, NRG Energy, EVgo, ABM, innogy eMobility, Ford Motor Company, Honeywell and Edison International. The company concluded a Series A fundraising round in January 2020 with Macquarie Capital, the world’s largest infrastructure asset manager, and ABB, the global electrical equipment leader. In-Charge Energy also recently announced key partnerships with Ryder Truck, Navistar, and Lonestar Specialty Vehicles.
Job Description
In-Charge Energy, a high-growth startup based in Santa Monica, California, in vehicle fleet electrification, seeks an EV Service Technician to support the service needs of its customers in the Detroit Michigan area. Service is the core of the company and it is being supported with software, project management, and equipment integrations that make the service division even more valuable to the growth strategy. The Technician will work in the service operations division reporting directly to the Operations Manager. Key aspects of the work include diagnosing and repairing trouble with charging infrastructure in addition to handling regularly scheduled maintenance.
Responsibilities:
Repair, maintain, troubleshoot, and service electrical charging infrastructure using skills and tools that range from computer diagnostics to basic electrical tools
Maintain detailed and timely documentation for repairs and installations
Coordinate with third parties/vendors for the flawless execution of projects
Ensure that all services and projects are delivered on-time, within the scope, and within budget
Ensure resource availability and allocation to satisfy the service requirements of our clients
Manage a detailed service plan to monitor and track progress
Measure charging infrastructure performance using appropriate tools and techniques
Report and escalate to company management as needed
Represent the company at client locations with the highest standards of professional conduct
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
Attend conferences and training as required to maintain proficiency
Perform other related duties as assigned
Qualifications
Strong technical capabilities
Enterprising, self-starter attitude
Adaptable to the changing dynamics of start-up business strategy
Proven working experience in service operations
Excellent client-facing and internal communication skills
Detail-oriented, resourceful, diligent, and able to operate independently with limited supervision (completing assigned work accurately and in a timely manner)
2+ years' experience of related work
High School Diploma or equivalent
General knowledge of charging, automotive, and/or vehicle systems
Hands-on experience in either electrical, mechanical, or other related field service experience; experience with electrical and mechanical troubleshooting
Experience interacting and communicating with the customer
Intermediate level computer skills (including MS applications)
Good driving record demonstrating the ability to safely operate a motor vehicle
Physical and Environmental Demands include but not limited to the following: lifting, bending, climbing, kneeling, reaching, sitting, standing, working from ladders, walking, working in extreme temperatures (cold/heat), confined quarters, excessive noise, and high voltage
Ability to rent a vehicle and clear TSA security with proper ID if needed
Associates Degree or higher in an applicable technical field is desirable
ASE or other applicable certification is desirable
Commercial Driver's License or ability to obtain is desirable
Additional Information
Position Details:
Remote working is expected during COVID-19 workplace safety closure
Minimal travel is required.
Immediately available.
Expected to fill this position by April 1st, 2021
Reports to SVP, Operations
In-Charge offers a competitive benefits package including 401(k) retirement contribution matching
Other Information:
Submit your resume and expression of interest along with any relevant work product for consideration to joinourteam(@)inchargeus.com.
All your information will be kept confidential according to EEO guidelines.
In-Charge Energy is an energy solutions company that is accelerating electrification of transportation by providing a comprehensive, scalable electric fleet charging infrastructure solution. We tailor our systems to private and public commercial fleets, electric vehicle OEMs, ride-share operators, municipalities, and commercial facilities owners. The founding team is the most experienced team in EV charging, with executive leadership from Tesla, NRG Energy, EVgo, ABM, innogy eMobility, Ford Motor Company, Honeywell and Edison International. The company concluded a Series A fundraising round in January 2020 with Macquarie Capital, the world’s largest infrastructure asset manager, and ABB, the global electrical equipment leader. In-Charge Energy also recently announced key partnerships with Ryder Truck, Navistar, and Lonestar Specialty Vehicles.
Job Description
In-Charge Energy, a high-growth startup based in Santa Monica, California, in vehicle fleet electrification, seeks an EV Service Technician to support the service needs of its customers in the Detroit Michigan area. Service is the core of the company and it is being supported with software, project management, and equipment integrations that make the service division even more valuable to the growth strategy. The Technician will work in the service operations division reporting directly to the Operations Manager. Key aspects of the work include diagnosing and repairing trouble with charging infrastructure in addition to handling regularly scheduled maintenance.
Responsibilities:
Repair, maintain, troubleshoot, and service electrical charging infrastructure using skills and tools that range from computer diagnostics to basic electrical tools
Maintain detailed and timely documentation for repairs and installations
Coordinate with third parties/vendors for the flawless execution of projects
Ensure that all services and projects are delivered on-time, within the scope, and within budget
Ensure resource availability and allocation to satisfy the service requirements of our clients
Manage a detailed service plan to monitor and track progress
Measure charging infrastructure performance using appropriate tools and techniques
Report and escalate to company management as needed
Represent the company at client locations with the highest standards of professional conduct
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
Attend conferences and training as required to maintain proficiency
Perform other related duties as assigned
Qualifications
Strong technical capabilities
Enterprising, self-starter attitude
Adaptable to the changing dynamics of start-up business strategy
Proven working experience in service operations
Excellent client-facing and internal communication skills
Detail-oriented, resourceful, diligent, and able to operate independently with limited supervision (completing assigned work accurately and in a timely manner)
2+ years' experience of related work
High School Diploma or equivalent
General knowledge of charging, automotive, and/or vehicle systems
Hands-on experience in either electrical, mechanical, or other related field service experience; experience with electrical and mechanical troubleshooting
Experience interacting and communicating with the customer
Intermediate level computer skills (including MS applications)
Good driving record demonstrating the ability to safely operate a motor vehicle
Physical and Environmental Demands include but not limited to the following: lifting, bending, climbing, kneeling, reaching, sitting, standing, working from ladders, walking, working in extreme temperatures (cold/heat), confined quarters, excessive noise, and high voltage
Ability to rent a vehicle and clear TSA security with proper ID if needed
Associates Degree or higher in an applicable technical field is desirable
ASE or other applicable certification is desirable
Commercial Driver's License or ability to obtain is desirable
Additional Information
Position Details:
Remote working is expected during COVID-19 workplace safety closure
Minimal travel is required.
Immediately available.
Expected to fill this position by April 1st, 2021
Reports to SVP, Operations
In-Charge offers a competitive benefits package including 401(k) retirement contribution matching
Other Information:
Submit your resume and expression of interest along with any relevant work product for consideration to joinourteam(@)inchargeus.com.
All your information will be kept confidential according to EEO guidelines.