Customer Service Representative | Costa Rica
ClearSource
Full-time
On-site
San Jose Escazu
$1,100 - $1,100 USD monthly
Solar
Why ClearSource?
ClearSource is passionate about our Core Values!
Do you strive to provide an exceptional, authentic customer experience every day?
If the answer is yes, then ClearSource is looking for you to join our team as a Customer Service Representative to work with our customer service champions. If you are passionate with an extraordinary customer service mindset and want to join a company with a fantastic work culture, then this opportunity is for you!
Enjoy these outstanding perks and benefits:
What you will do as a Customer Service Representative
What ClearSource Needs from You
ClearSource is passionate about our Core Values!
- Customer First – We share an intense passion for creating an exceptional customer experience.
- Personal Accountability – Commit to do the right thing and do it.
- Humble Courage – Be brave enough to seek, deliver, and accept feedback.
- Hungry – Do your best every day to make great things happen.
- Happy & Healthy – Choose well, live well.
Do you strive to provide an exceptional, authentic customer experience every day?
If the answer is yes, then ClearSource is looking for you to join our team as a Customer Service Representative to work with our customer service champions. If you are passionate with an extraordinary customer service mindset and want to join a company with a fantastic work culture, then this opportunity is for you!
Enjoy these outstanding perks and benefits:
- Competitive salary
- Paid time off (PTO)
- Outstanding career growth
- Passionate, energetic & innovative work culture
- Friendly, team-driven environment
- Skills and leadership development
- Private Medical Insurance
What you will do as a Customer Service Representative
- Care for customers in accordance with ClearSource standards of quality
- Attend to all the members’ and providers’ concerns in a timely manner
- Formulate and ask relevant and important questions
- Document transactions and customer interactions using the approved tools
- Follow set processes, protocols, company rules, and team house rules
- Collaborate with other CSRs, other departments, or clients to find appropriate solutions
- Complete all compliance trainings on time
- Work all assigned shifts and follow scheduled lunches and breaks
What ClearSource Needs from You
- At least High School Graduate
- Must have 1-year experience in a call center setting
- Excellent communication skills